Shipping policy

Effective Date: 01/01/2026

Thank you for shopping with us. Below is our shipping policy outlining processing times, delivery estimates, and important details regarding your order.

1. Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and holidays)

  • Orders placed after Cutoff Time 5:00 PM CST will be processed the next business day

  • During high-volume periods (sales, holidays), processing times may be slightly extended

Once your order ships, you will receive a confirmation email with tracking information

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping (U.S.): 3–7 business days

Delivery times are estimates and may vary due to carrier delays or external factors beyond our control.

3. Free Shipping

We offer free standard shipping on orders over $100.00 within the United States.

4. International Shipping

  • We currently ship internationally

  • If available, international shipping rates and delivery times will be calculated at checkout

  • Customers are responsible for customs fees, duties, and import taxes

Please note that international shipments may be subject to delays due to customs processing.

5. Shipping Restrictions

Due to regulations on dietary supplements:

  • We may be unable to ship certain products to specific states or countries

  • Orders flagged for restriction will be canceled and refunded

6. Lost, Stolen, or Delayed Packages

We are not responsible for packages once they have been handed over to the shipping carrier.

If your package is:

  • Delayed: Please allow additional time and check tracking updates

  • Lost or stolen: Contact the carrier directly to file a claim

  • You may also contact us, and we will assist where possible

7. Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout.

  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer

  • Address changes may not be possible after an order has been processed or shipped

8. Order Tracking

Once your order ships, you will receive an email with a tracking number to monitor your delivery status.

9. Split Shipments

In some cases, your order may be shipped in multiple packages at no additional cost to ensure faster delivery.

10. Contact Us

For any shipping-related questions or concerns:

Email: customerservice@nexforcenutrition.com 
Business Hours: 9:00am - 5:00pm

We appreciate your business and strive to deliver your supplements safely and efficiently.